Job Profile
I. Organization Information
Job Title Quality Assurance Inspector Grade 6A/B
Other Titles included Senior Quality Assurance Coordinator
Quality Assurance Coordinator
Quality Assurance Clerk
II. Job Scope
Job Purpose
To provide quality QA inspection services to ensure that customers’ quality standards are met
Major Accountabilities
% of time spent
1. Product Inspections and Follow-up
Conduct in-line and final product inspections against customers’ quality manuals
Common activities include:
Inspect materials, accessories, parts, components and products for color, measurements, labels and overall quality
Review shipment samples
Solve minor quality issues with factories 45%
2. Production Control
Provide QA advice to factories before and during the manufacturing process
Common activities include:
Check if materials used for bulk production are of acceptable quality
Anticipate quality issues that may arise in the manufacturing process
Update files to track production status 30%
3. Sample Inspections
Check samples against product specifications to ensure that they meet customers’ quality standards
Common activities include:
Inspect samples (sub-assembly product samples, pilot-run samples or customers’ samples) on materials, accessories, parts, components etc.
15%
4. Technical Support
Provide technical support to merchandisers, factories and customers to ensure product quality
Common activities include:
Answer merchandisers’ enquiries on quality and material issues
Give suggestions to factories based on factory capacity and availability of machinery to ensure product quality
5%
5. Others
Perform other duties as assigned by Management 5%
Page 1 of 4 Job Profile
III. Job Requirements
Education & Qualifications
1. Education level: Form 5 / Grade 10 / O-level
2. Subject of Studies:
3. Technical/Professional qualification:
Possess basic knowledge of ISO9000 / ISO14000 / AQL 2.5/4
Expected Experiences
1. Years of Experience:
QA / QC: 1-2 years Management: Not necessary
2. Previous Exposure: ？？Buying / Trading Office Manufacturing Industry
Functional Competencies
Business and functional skills and knowledge needed to produce business results
Competency Minimum Proficiency Level Examples of Expected Behavior
Job holders are expected to be able to…
Computer / Systems Literacy Fundamental
Input / update information in various systems for documentation
Produce reports from the XTS5 / VMS
Use PC tools (e.g. email, Word, Excel, PowerPoint, Visio) to meet data, analysis and reporting requests
QA Knowledge Fundamental
Conduct initial sample / product checking based on international standards (e.g. ISO9000 / ISO14000) and Li & Fung QA guidelines
Identify obvious improvement areas based on product specifications
Personal Competencies
Skills, knowledge and personal attributes needed to enhance personal effectiveness
Customer Orientation Fundamental
Give customers attention and respect
Give full effort to meeting customers’ needs
Refer customer problems that cannot be addressed to the appropriate resources, in a timely manner
Initiative Fundamental
Take action as required, despite personal inconvenience
Quality Orientation Fundamental
Show concern about the quality and efficiency of their own work
Recognize the importance of meeting quality standards to meet business objectives and customer/client requirements
Follow set processes/guidelines to ensure quality of outcomes
Self Development Fundamental
Recognize the importance of self development
Demonstrate interest in developing new skills and knowledge
Team Competencies
Skills, knowledge and personal attributes needed to enhance team effectiveness
Interpersonal Skills Fundamental
Identify key stakeholders with whom to build business relationships
Recognize importance of business relationships and how they influence outcomes
Demonstrate respect and sensitivity to others
Page 2 of 4 Job Profile
Team Competencies
Competency Minimum Proficiency Level Examples of Expected Behavior
Job holders are expected to be able to…
Teamwork Fundamental
Fulfill role as a team member
Share relevant information, ideas, opinions, and feelings with group members
Describe and support group goals and decisions
Management Competencies
Skills, knowledge and personal attributes needed to enhance management effectiveness
Adaptability and Flexibility Fundamental
Recognize others’ viewpoints and ways of doing things
Listen to others and is receptive to their ideas and perspectives
Willing to change ideas or perceptions based on new information
Planning and Organization Fundamental
Prioritize own work, with guidance
Recognize the value of effective time management
Complete set tasks to meet assigned deadlines
Report status on a regular and timely basis
Problem Solving Fundamental
Ask questions of others to obtain needed information
Use readily available information sources
Time Management Fundamental
Differentiate important and unimportant tasks
Allow sufficient time to complete important tasks
Other Requirements
1. Travel Requirements: Frequent Occasional Not required
2. Language Requirements: Spoken Written
Local Language
English
3. Computer Skills: Word, Excel, XTS5, VMS
Page 3 of 4 Job Profile Competency Overview
Competency Fundamental Intermediate Advanced Expert
Functional Competencies (in order of importance)
QA Knowledge
Computer / Systems Literacy
Personal / Team / Management Competencies (in order of importance)
Quality Orientation
Customer Orientation
Initiative
Planning and Organization
Teamwork
Interpersonal Skills
Problem Solving
Time Management
Self Development
Adaptability and Flexibility
Page 4 of 4 |