Tasks/Responsibilities:
·Linux and Unix System
·Support, troubleshooting, install basic applications;
·Prepare system/application documentation with appropriate review process;
·Ability to write simple scripts in some administrative language;
·Troubleshoot and resolves basic systems errors and failures;
·Ensures security procedures are followed and enforced;
·Ability to navigate through file systems, commands and utilities;
·Participate in on call systems support rotation;
·Build new systems to standard specifications;
·Hold a basic understanding of core internet technologies - DHCP, DNS, mail transport, TCP/IP and network file systems;
·Effectively communicate with customer on basic problem resolution
·Windows 2000/XP/2003 Server and Professional System Support and troubleshooting
·Install/test/troubleshoot applications
·Image and maintain desktop and laptop systems
·TCP/IP; DHCP; DNS; MMC; WINS
·Networking & Telecom skills
·Administer PBX and voice mail systems;
·Configure and maintain Cisco switches and routers;
·Maintain and install data cabling throughout the FC facility;
·Maintain and Install wireless devices
Experience/Skills:
·Chinese language skills (both written and verbal)
·Good understanding of computers and servers (both hardware and software);
·Demonstrated willingness to learn and apply new technology;
·Must possess superior technical aptitude, written and oral communications skills and the ability to deal effectively with people;
·Strong analytical skills with demonstrated problem solving ability;
·Previous experience with levels of initiative, judgment, and tact has been demonstrated;
·Proven ability to operate in extreme high pressure situations and successfully handle multiple priorities and possess a high level of discipline while remaining flexible;
·Superior customer service skills in dealing with all levels in a team environment;
·Create and administer clear, concise documentation to lower the possibility of a repeat problem;
·Display the patience of a saint and a strong sense of humor; |